What do I need to do when someone dies?

help and advice

When a person Passes Away

We completely understand how difficult it can be when a person passes away and especially when you do not know what to do next. If you have any questions you can call our team at any stage, however below is also a helpful checklist to guide you through

Step by Step Guide

First, make sure a doctor has certified a cause of death

When a person dies, you will need to obtain a medical certificate cause of death. If the person died at home you should call their doctor who will visit to determine a cause of death and issue you with the medical cause of death certificate. If they died in a hospital or a care home, then the medical staff here will take care of this for you.

If you have decided on a cremation funeral, then it is best to let the doctor who is completing the medical certificate know as additional forms need to be completed for a cremation to take place.

Contact a funeral director to collect the person

Once a doctor has verified the death and a medical certificate cause of death has been provided, then a funeral director will be able to collect the person who has died and bring them into their care.

We are available 24/7. You can call our team anytime on 0203 095 2916

Inform next of kin and anyone else who may need to know

It is important that you inform the next of kin (if this is not you) as soon as possible, together with anyone else who may need to know, such as family and friends.

Register the death

When someone dies, it’s a legal requirement to register the death within 5 days in England. You can register the death at your local registrars office who will issue you with a death certificate and also a ‘Green Form’ which is a certificate for burial or cremation and will be required by your funeral director. To find your local registrars enter your postcode here https://www.gov.uk/register-offices

We would recommend requesting multiple copies as these will be required for key stakeholders when dealing with the estate.

Local authorities are now able to offer registration of a death over the telephone. You should call your local registrars office to confirm. Our team can provide support and advice for registering the death. Please call on 0203 095 2916

Start making the funeral arrangements

Every person is unique and their funeral can be too. Nowadays there is a wide selection of option available. Our team will support you through every step, meet you on your own terms and help you to create a truly meaningful funeral 

You can start reviewing options and prices in your own time using our digital platform

Use the governments 'Tell Us Once' service

The Tell Us Once service allows you to inform all the relevant government departments when someone dies. After you register the death, the registrar will let you know if the service is available in your area and provide you with the contact details. If it isn’t available you will need to contact these organisations yourself. 

The Tell Us Once service will contact:

Make Arrangements For The Estate

You will need to check for a will if you haven’t already as this should name the person responsible for dealing with the person’s finances. If there’s no will, the intestacy rules will determine how the estate should be managed.

Next you should find out whether you need to carry out probate. Probate is the official process of dealing with someone’s finances, property and assets after their death.

Start to cancel any contracts in the person's name

There are a number of organisations you will need to contact yourself to cancel any contracts. These may include banks, gas or electrics. In time you may also wish to look at closing social media accounts, some of which can be memorialised after a person’s death.

In Memory Of Life

Speak To Our Funeral Adviser

We are an independent and family run funeral directors. We are available to  support you 24 / 7 with any questions you may have, and our Funeral Planners can meet you at your home or any convenient local location 

Call now on:

In Memory of Life Funeral Directors

London and Kent

Local Funeral Directors

Get a personalised Quote Online

A cremation at your choice of local crematorium with up to a 29% saving on the London average price of £4,222*

A burial at any cemetery of your choosing with up to a 25% saving on average London burial price of £7,538*

A natural woodland burial with up to a 51% saving on average cemetery burial price of £7,538*

All arrangements taken care of and the cremation carried out behind closed doors for a single fixed price


Simple Cremations

Made famous by David Bowie, and often referred to as a Direct Cremation, our Simple Cremation offers a simpler and cheaper alternative to a full cremation. There is no requirement for a funeral service at the crematorium, hearse, limousine and or many other additional services. Instead you may want to conduct a celebration of life or respectful service at an alternative location and date of your choice . Our team can help, advise and provide a number of creative alternative options

What is a simple cremation funeral?


Plus £327 cremation fee paid directly to the crematorium

Speak to a Funeral Adviser directly now by calling