When someone dies, it can be difficult to know what steps to take first, but we’re here to guide you through every step. If the death occurs at home, please contact the GP or NHS 111 so that a doctor can confirm the passing. If it happens in a hospital, such as Barnet Hospital, the staff will provide the medical certificate and help you understand the next steps. Once the death certificate has been issued, it needs to be registered at your local office—the Barnet registry office is typically where families will go—and we can assist with booking the appointment or even attending with you if necessary. When you’re ready, please call us any time, day or night. Our team will bring your loved one into our care. We’ll explain the necessary paperwork, guide you through the funeral arrangements, and ensure everything is handled with compassion, dignity, and the gentle pace you need.