It can often feel overwhelming when a death occurs, but we are here to guide you through each step. If someone passes away at home, it is essential to contact the GP or NHS 111 for confirmation. In case of a passing at a hospital like Croydon University Hospital, the staff will assist in providing the necessary medical certificate and any follow-up information. After obtaining this certificate, the death must be registered at your local office, typically the Croydon registry office. We are ready to help you with arranging this appointment and can accompany you if needed. When you feel prepared, please don’t hesitate to reach out to us, day or night, to take your loved one into our care. Our compassionate team will walk you through needed paperwork and support all funeral arrangements with sensitivity and dignity, tailored to your pace.