When someone passes away, knowing the next steps can be difficult, but we are here to guide you throughout each phase. If the death occurs at home, the first step is to contact either the GP or NHS 111, who can help confirm the passing. In the case of hospital deaths, like at Ealing Hospital, the staff will issue a medical certificate and provide clarity on what comes next. After obtaining this document, the death must be registered at your local registry office—most families will visit the Ealing registry office. Our team is available to assist you with booking the appointment or even attending with you if necessary. When you’re ready, reach out to us anytime, and our team will take your loved one into our care. We’ll also inform you about the required paperwork and guide you through the funeral arrangements with compassion and the respectful pace you need.