When someone passes away, it can be overwhelming to figure out the initial steps, but we’re here to support you. If the death occurs at home, it’s important to contact either the GP or NHS 111 to have the passing confirmed. If it occurs in a hospital, like Homerton University Hospital, medical staff will supply the necessary paperwork. After receiving the medical certificate, the next step involves registering the death at your local registry office—typically the Hackney registry office for families in the area. We are available to assist you with booking appointments or accompany you if necessary. Once ready, feel free to call us any time, as our compassionate team is dedicated to bringing your loved one into our care. We’ll guide you through the necessary paperwork, support your funeral arrangements, and ensure everything is conducted with the dignity and gentleness you deserve.