When bereavement occurs, it can be overwhelming to know where to begin, but we are here to guide you through the necessary steps. If the passing happens at home, your first call should be to the GP or NHS 111, allowing a doctor to confirm the situation. If the death occurs in a hospital, such as PALS Whittington Hospital, the staff will provide the required medical certificate and clarify subsequent actions. After acquiring the medical certificate, the next important step is registering the death at your local office; for families in this area, that generally means the Islington registry office at [address]. We are here to assist you with setting up this appointment and can accompany you if you need support attending in person. When you feel ready, please feel free to reach out to us at any time, day or night. Our caring team will take your loved one into our care, explaining all necessary paperwork and guiding you through funeral arrangements, ensuring every detail is handled with compassion and dignity.