When someone dies, knowing the first steps can be overwhelming, but we’re here to provide guidance. If the passing occurs at home, please contact the GP or NHS 111 for confirmation. At a hospital like PALS Whittington Hospital, staff will assist with the medical certificate. This needs to be registered at your local office, usually the Islington registry office, where we can help with appointments and attendance if necessary. When you’re ready, reach out to us anytime, day or night, for compassionate support. Our team will take care of bringing your loved one into our care, explaining necessary paperwork, assisting with funeral arrangements, and ensuring everything is managed with dignity and in a way that feels right for you during this challenging time.