When someone passes away, it can be challenging to decide what to do first, but we’re here to provide guidance through every step. If the passing occurs at home, contact the GP or NHS 111 to ensure a doctor can confirm the death. If it occurs in a hospital, like Newham Hospital, the staff will assist with the medical certificate and explain the next steps. After this, the death must be registered at your local office, which for most families in this area is the Newham registry office, and we can help you book the appointment or attend if necessary. When you feel ready, please reach out to us at any hour, and our team will take your loved one into our care. We will clarify the necessary paperwork, guide you through funeral arrangements, and make sure everything is handled softly, respectfully, and at your pace.