When someone dies, knowing what to do first can be overwhelming. We’re here to guide you through each step. If the death occurs at home, please contact the GP or NHS 111 so a doctor can issue a confirmation of death. If it occurs in a hospital, such as Guy’s Hospital, the staff will assist in providing necessary documentation. Following this, the death must be registered at your local office, typically the Southwark registry office. Our team is here to help book appointments and assist you in person if needed. Please reach out to us at any hour, and we will bring your loved one into our care, explaining necessary paperwork and funeral arrangements with dignity and compassion, allowing you to proceed at your own pace.