When someone dies, it can be difficult to know what to do first, but we’re here to guide you through every step. If the death occurs at home, contact the GP or NHS 111 so that a doctor can confirm the passing. If it happens in a hospital like Queen Mary’s Hospital, staff will provide the medical certificate to help you understand what occurs next. The death must then be registered at the local Bexley registry office, and we can assist with booking the appointment or attending in person if you require it. Whenever you are ready, please call us at any time, day or night, and our team will bring your loved one into our care. We’ll explain the necessary paperwork, support you through funeral arrangements, ensuring everything is handled with compassion, dignity, and the gentle pace you need.