When a death occurs, navigating the next steps can be challenging, but we’re here to help. If the person passes at home, reach out to the GP or NHS 111 for confirmation of the death. If the death occurs in hospital, like at Hayes Grove Priory Hospital, Dr. George Stein will help with the medical certificate and provide guidance on what to do next. Once the medical certificate is issued, you’ll need to register the death at your local Bromley registry office, and we can help you set this appointment or accompany you if necessary. When you’re ready, contact us night or day, and our team will bring your loved one into our care. We will clarify the required paperwork, guide you through the funeral arrangements, and ensure everything is addressed with the compassion and dignity you deserve.