When someone dies, it can be difficult to know what to do first, but we’re here to guide you through every step. If the death occurs at home, contact the GP or NHS 111 so a doctor can confirm the passing. If it occurs in a hospital, such as Bethlem Royal Hospital, the staff will provide the medical certificate and help you understand what happens next. Once this has been issued, the death needs to be registered at your local office — for many families in this area, that will be the local Bromley registry office. We can assist you by booking the appointment or attending in person. When you’re ready, contact us any time, day or night, and our team of funeral directors will bring your loved one into our care. We will explain the necessary paperwork, guide you through funeral arrangements, and ensure everything is handled with compassion and dignity.