When someone passes away, it can be challenging to determine the first steps, but we’re here to assist you. If the death occurs at home, please contact the GP or NHS 111, so a doctor can verify the death. If it happens in a hospital, such as University College Hospital, the staff will issue the medical certificate and guide you on the next steps. After obtaining this certificate, the death must be registered at your local office; typically, this is at the Camden registry office. We can help you book this appointment or even accompany you if needed. Once you’re prepared, call us anytime, and our compassionate team will care for your loved one respectfully. We’ll clarify any necessary paperwork, guide you through funeral arrangements, and ensure that each detail is handled with dignity, compassion, and the gentleness you deserve during this time.