When someone dies, it can be hard to know where to start, but we’re here to guide you through each step. If the death occurs at home, contact the GP or NHS 111 to confirm the passing. If in hospital, such as Royal London Hospital, staff will issue the medical certificate and explain what happens next. After issuing this, the death must be registered at your local office, which for most families in this area will be the Camden registry office, and we can assist with booking or attending the appointment if required. Whenever you’re ready, please call us day or night, and our team will take your loved one into our care. We’ll clarify the necessary paperwork and guide you through funeral arrangements, ensuring everything is handled with compassion and dignity at a gentle pace.