When someone passes away, it can be overwhelming to determine what steps to take. Our compassionate team is here to help guide you through the necessary actions. If the death occurs at home, you should contact a GP or NHS 111 to confirm the passing. In cases of hospital deaths, such as at Croydon University Hospital, the medical staff will provide the necessary documentation. Once you have the medical certificate, registering the death is next, typically at the Croydon registry office, which we can assist you with. When ready, don’t hesitate to reach out to our team, available around the clock, and we will bring your loved one into our care, clarify required documentation, and support you in funeral arrangements while ensuring everything is handled respectfully and gently.