When a death occurs, it can be overwhelming to know the steps to take next; however, we’re here to guide you through this process. If the passing occurs at home, you should contact the GP or NHS 111 to have a doctor confirm the death. If it takes place in a hospital like Homerton University Hospital, the staff will provide the necessary medical certificate and guide you on subsequent steps. Following that, the death must be registered, typically at the local Hackney registry office, and we can help with booking appointments or accompanying you if needed. Whenever you’re ready, please contact us day or night; our caring team will ensure your loved one is brought into our care. We’ll explain the necessary paperwork, assist with funeral arrangements, and make sure everything is managed with dignity and compassion, allowing you to move at your own pace.