Navigating the process following a death can be overwhelming, but we’re here to help at every step. If someone passes away at home, start by contacting the GP or NHS 111 to have the passing officially confirmed by a doctor. In the case of a hospital death like at Cassel Hospital, the medical staff will provide a necessary medical certificate and advise on subsequent actions. Once you receive the certificate, the next step is registering the death, typically done at the Richmond Upon Thames registry office. Our team is ready to assist you in booking appointments, or we can accompany you if needed. Call us anytime, day or night, and our team will bring your loved one into our care. We will help clarify the paperwork needed, guide you in making funeral arrangements, and ensure that everything is treated with the compassion and dignity you deserve during this sensitive time.