When someone dies, it can be difficult to know what to do first, but we’re here to guide you through every step. If the death occurs at home, contact the GP or NHS 111 so that a doctor can confirm the passing. In cases where this happens in hospital, such as Mile End Hospital, staff will help provide the necessary medical certificate and will explain the following steps. Once you receive the certificate, it must be registered at your local office, which for most in this area will be the Tower Hamlets registry office. We can assist with scheduling this appointment or joining you in person should you need it. Please don’t hesitate to call us anytime, day or night. Our team will take your loved one into our care, helping you navigate the required paperwork and thoughtful funeral arrangements, all handled with the utmost compassion and dignity you deserve.