When a loved one passes away, knowing the right steps to take can be overwhelming. We’re here to guide you through every stage. If the death occurs at home, it’s important to contact a GP or NHS 111, and a doctor will confirm the passing. In hospitals, such as Mildmay Hospital, staff will facilitate obtaining the necessary medical certificate to guide you. Once issued, the death must be registered at your local office, typically the Tower Hamlets registry office. We can assist with scheduling appointments or even accompany you for support if required. When you are ready, feel free to contact us at any hour; our team is committed to bringing your loved one into our care. We will clarify the required paperwork and guide you through the funeral arrangements we will handle with compassion and respect, allowing you the gentleness and time you need.