When someone dies, knowing what to do first can be overwhelming. We’re here to provide you with guidance through every step of this difficult time. If the death occurs at home, the first step is contacting the GP or NHS 111 to ensure a doctor confirms the passing. In the event that the death occurs in a hospital, such as Erith and District Hospital, hospital staff will provide you with the necessary medical certificate and assist you in understanding what to do next. Once you have this certificate, the next step is registering the death at your local office — which for most families in this area will be the local Bexley registry office. We can assist you in booking the appointment and can even attend with you if needed for support. Once you feel ready, please call us any time, day or night. Our team will bring your loved one into our care, explaining all necessary paperwork and guiding you through the funeral arrangements, ensuring everything is handled with the compassion, dignity, and gentle pace you need during this difficult time.