When someone passes away, it can be unclear what steps to take, but we are here to offer guidance. If the death occurs at home, contact the GP or NHS 111 for formal confirmation. In a hospital setting, staff will aid you by providing a medical certificate. Following this, the death must be registered at your local registry office — typically the Bexley registry office — and we can help you schedule the appointment or attend with you as needed. Whenever you are ready, contact us at any hour, and we will transfer your loved one into our care. We will clarify the necessary paperwork, support you through the arrangements, and ensure that everything is conducted with the compassion, dignity, and gentle pace you require.