When a death occurs, knowing how to proceed is essential, and we’re here to support you. If the death happens at home, it’s important to contact a GP or NHS 111 to confirm the passing. If it occurs in a hospital, such as University Hospital Lewisham, the medical staff will provide the necessary certificate. After obtaining this document, the next step is to register the death at your local office, which for many in this area is the Lewisham registry office. We can assist with scheduling this appointment or attending in person if you require. As you navigate this difficult time, please reach out to us at any hour, and we will carefully take your loved one into our care. We’ll guide you through the paperwork, help with funeral arrangements, and ensure everything is dealt with compassion and respect at your pace.