When someone passes away, it can often be challenging to know what steps to take first. If the death occurs at home, it’s important to reach out to a GP or NHS 111 so a doctor can confirm the death. Should it happen in a hospital setting, like University Hospital Lewisham, staff will assist you in completing the necessary medical certificates and guide you through subsequent steps. Once the certificate is issued, the next important step is to register the death at the local office, typically the Lewisham registry office in these parts. We’re here to help you schedule appointments and can accompany you to ensure everything is handled with care. Whenever you feel ready, don’t hesitate to contact us anytime, day or night. We will help bring your loved one into our care and walk you through everything needed for arrangements, handling all details with compassion and respect.