During such a difficult time, knowing the steps to take can be challenging. If the death occurs at home, please contact the GP or NHS 111 so that a doctor can confirm the passing. If it happens in a hospital, such as University Hospital Lewisham, hospital staff will provide medical certificates and guidance on the next steps. Once this is completed, the death must be registered at the local Lewisham registry office, and we can help with scheduling appointments or attending in person if necessary. Please feel free to reach out at any time, day or night, and our team will bring your loved one into our care. We are here to explain necessary paperwork and guide you through funeral arrangements with compassion and kindness, ensuring everything is handled delicately and with dignity.