When someone dies, it can be difficult to know what to do first, but we’re here to guide you through every step. If the death occurs at home, contact the GP or NHS 111 to arrange for a doctor to confirm the passing. If it occurs in a hospital like Queen Mary’s Hospital, the staff will provide the medical certificate and guide you on the next steps. Once this is issued, you’ll need to register the death at your local office, which, for most in this area, is the local Bexley registry office. We can assist with booking the appointment or accompanying you if needed. Once you feel ready, call us at any time. Our team will bring your loved one into our care, explain necessary paperwork, and guide you through the funeral arrangements with compassion, dignity, and the gentle pace you need.