When someone passes away, determining what to do first can be overwhelming; however, we’re here to guide you through each step of the process. If the death occurs at home, it’s essential to contact the GP or NHS 111 so that a doctor can confirm the passing. Should the death occur in a hospital, like Erith and District Hospital, staff will provide the medical certificate and help you understand the subsequent steps. Once this certificate is issued, the death needs to be registered at your local office, which for many families in this area is the Bexley registry office. We can assist you with making the necessary appointment and even accompany you if required. When you’re ready, please call us at any time, day or night, and our compassionate team will bring your loved one into our care. We’ll explain the needed paperwork, guide you through planning funeral arrangements, and make certain everything is handled with dignity and compassion at your preferred pace.