When someone passes away, it can be overwhelming to know how to proceed. If the death occurs at home, notify the GP or NHS 111 to confirm the passing. If it takes place in a hospital, like Kingston Hospital, the staff will assist with the necessary medical certificates. Following this, the next step is to register the death at your local office, which is typically at the Kingston upon Thames registry office. Our team is available to help you book an appointment or accompany you if needed. When you’re ready, please contact us anytime — our team will assist in bringing your loved one into our care. We’ll guide you on the required paperwork and help orient you through funeral planning, ensuring that everything is conducted compassionately, respectfully, and at your preferred pace.