When someone dies, it can be challenging to know what steps to take, but we are here to walk you through each phase. If a death occurs at home, you should first reach out to the GP or NHS 111 to confirm the passing with a doctor. If the death takes place in a hospital like Guy’s and St Thomas’ Hospital, the staff will facilitate the medical certificate and guide you on the next steps. Subsequently, you must register the death at your local office; for residents, this typically means the Lambeth registry office. We can assist you in scheduling this, or if necessary, accompany you. Whenever you feel ready, contact us any time, day or night, and our compassionate team will take your loved one into our care. We will clarify any required paperwork and guide you through funeral arrangements with dignity and respect.