When someone passes away, knowing how to proceed can be daunting. If the death takes place at home, contact the GP or NHS 111 for confirmation. In a hospital setting, such as St Thomas’ Hospital, the staff will issue the medical certificate and guide you on next steps. This death must then be registered at the local office, usually the Lambeth registry office. We can assist in booking your appointment and even accompany you if necessary. Whenever you feel ready, reach out to us, day or night. Our compassionate team will ensure your loved one is brought into our care and will explain the necessary paperwork and guide you through the funeral arrangements with understanding and dignity, at your own pace.